1) Verify pickup identity
One of the biggest risks is handing a student to the wrong person. A good system supports clear policies: authorized pickup lists and traceable handover events.
2) Instant notifications reduce confusion
When guardians know the call status (requested / preparing / handed over), stress drops and reception workload decreases.
3) Audit logs for every event
Auditability isn’t optional. It’s the source of truth when issues happen. Logs should capture who called, when, for whom, and who completed handover.
4) School data isolation
If one platform serves multiple schools, strict isolation is a core security and compliance requirement.
Practical safety checklist
- Maintain a clear list of authorized pickup persons.
- Enable real-time app notifications.
- Review reports regularly to detect delays or anomalies.
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